Our mission is simple: to provide the best art products to our customers at the best prices possible. Our online store is designed to provide you with a safe and secure environment to browse our product catalog. Having said all that good stuff, it's also true that this is a very small company-actually it's just Steve (with occasional help from family). He sometimes makes mistakes as he juggles painting full-time with running an art business full-time. If something goes wrong PLEASE let us know and we'll try to fix it! Calling on the good old telephone is preferred, but email is okay, too. Thanks so much! 608-838-8963 steve@stevenkozar.com